By phone, 7:00 PM Pacific Time, September 24, 2003
Operations Advisory Committee Meeting Agenda
1. Welcome
2. Approve Agenda
3. Committee Responsibilities
4. Financial Report
- Quick Summary Report
5. Services
- Services:
A. Email
B. Email list hosting
C. Website hosting
D. Domain registrations
E. Colocation services
F. Technical consulting
G. Educational training
H. Computer refurbishing/donation
I. New services
- Infrastructure:
J. Task Manager
K. Upgrades
L. Redundancy and Security
6. Outreach
- Prioritize clients to publicize in media releases
- Prioritize clients to publicize in OPG ENEWS
7. Legal
- Representation
- Terms of Service Policy
- Privacy Policy
8. Human Resources
- Volunteer recruitment (regular weekly project meetings)
- Intern recruitment
9. Vacation and travel schedules
10. Next meeting(s):
- 7:00 pm, Wednesday, September 17, 2003
[OPG Board Meeting
- 12:00 noon, Saturday, September 20, 2003]
- 7:00 pm, Wednesday, October 15, 2003
- 7:00 pm, Wednesday, November 19, 2003
- 7:00 pm, Wednesday, December 17, 2003
-end-
Operations Advisory Committee Meeting Minutes
1. Welcome
Attending:
Will Doherty (Board Member),
Roger Klorese (Board Member),
David Weekly (Board Member)
2. Approve Agenda
Agenda approved.
3. Committee Responsibilities
4. Financial Report
Will provided brief report. September donations are going reasonably
well, although we are below target for the quarter so far.
5. Services
- Services:
A. Email
B. Email list hosting
Action Item: Roger and Will to come up with email list categories and a pull-down for those categories on the email
list request forms. {5x renew, already done for organizations that have multiple lists}
C. Website hosting
Action Item: Roger to investigate whether OPG can make MoveableType available to clients so they can set up blogs.
{Can't have centralized MoveableType install due to licensing issues: "hosting or offering to host" is not allowed.
Drupal is an alternative that is centrally installable. Roger will investigate Drupal further, especially
implications for Calliope-related functionality. Roger to set up testing of centralized Drupal installation. 4x
Renew}
Action Item: Roger to set up auto-generated email list of website-owners. {Renewed x6, in process.}
Action Item: David to figure out how to gather email addresses
for Plesk clients perhaps into vps-owners-* lists. {Renew}
Action Item: Roger to
send update-list-owners script to David. {Renew}
D. Domain registrations
Action Item: Roger to set up domain-owners-* lists. {Renew}
Action Item: Will to fix web, email, and email list
hosting forms so that domain registration can be requested from those forms.
{Done but not fully integrated}
Action Item: Will to put possibility of using OPG as agent on domain registration form so that clients may stay out
of whois database. {5x renew}
E. Colocation services
Action Item: David will set up a verifiable and automatically generated email list of CCCP clients. {Roger sent David instructions about how to automate creation of the email list, 1x renew}
Action Item: Roger to either fix problem with PayPal project
designations or send Will the documentation on how to do it. {Renew}
Action Item: Will to contact Roger this weekend about how David
can help me get the server. {Done}
Action Item: Roger to call Seattle colo organizing meeting.
Discussed how OPG/CCCP can help incubate colo facilities in other
cities and support them until they have around 20 servers and
can split off on their own.
Action Item: Roger to contact John Gilmore to discuss the idea.
F. Technical consulting
G. Educational training
H. Computer refurbishing/donation
I. New services
- Infrastructure:
J. Task Manager
Action Item: David to verify that RT backups are happening daily. [Mike Shinn will set up RT backups, Done.]
Action Item: Will to add default support queues for email lists, web hosting, and domain registrations. [Will to
instead put links to the general support form from each area, 5x renew]
Action Item: Will to set up twice weekly aggregated automated RT email reminders. [6x Renew, requires further research to find existing perl code, so Will will check with rt-users list]
K. Upgrades
Consider RT upgrade after verifying EFF install of new version of RT works.
EFF install not working yet, so waiting for stable version to be installed.
Action Item: Roger to schedule downtime for moving email lists and website hosting to new server.
L. Redundancy and Security
Action Item: Roger and David W. to do a written redundancy plan including mail server (MX2), local backups, remote
backups, spam block recovery, web server failover, crash notification, DNS redundancy, and get in touch with Micah
of Tech Fed. [2x Renew, Update: just need to set up disk-to-disk backups at HE without MX2 or remote backups, but
still considering spam block redundancy, web server failover, crash notification, DDOS recovery, and DNS redundancy. Roger and David to start contributing to wiki item for this.]
Action Item: David to inform CCCP ops team of wiki on redundancy and security. {Renew}
Urged all colo clients to upgrade to avoid new ssh exploits.
Action Item: David to run ssh scan to see what versions people
are running.
6. Outreach
- Prioritize clients to publicize in media releases
- Prioritize clients to publicize in OPG ENEWS
Colo clients highlighted this month:
7. Legal
- Representation
Have new attorney for pro bono work. She has given us a draft
of TOS updates.
- Terms of Service Policy
Need to make sure our warranty also covers
refurbished computer donations.
Action Item: Will to ping new attorney about warranty update. {Will needs to fi nalize changes per board meeting with attorney, then we send out the revised TOS to all clients.}
- Privacy Policy
8. Human Resources
- Volunteer recruitment (regular weekly project meetings)
Three new CCCP ops team members, including a Hurricane Electric administrator.
- Intern recruitment
9. Vacation and travel schedules
David traveling from Friday morning to Sunday evening.
10. Next meeting(s):
- 7:00 pm, Wednesday, October 15, 2003
- 7:00 pm, Wednesday, November 19, 2003
- 7:00 pm, Wednesday, December 17, 2003
- 7:00 pm, Wednesday, January 21, 2004
-end-
top of page
